Refund Policy

Telepacket Refund Policy

As we are a software company, our refund policy has some peculiarities. Please, get acquainted with our Refund Policy before you order our software in order to avoid dissatisfactions after the purchase.

We sell our software using “Try before you buy” scheme and expect you to try our product before you purchase it. Please use the trial period to make sure that the software meets your needs before purchasing a license. Therefore the refund request will not be considered once you purchase the licence.

Acceptance of this Refund Policy

It is your responsibility to familiarise yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.

If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us.